Pan Magnetic

Describe the hob and the pan

Send product enquiries to support@panmagnetic.shop. Begin with Solo 1800, Precision 2000, Twin 2800 or Duo 3500, or give the accessory SKU. Include the request reference when discussing a selection already submitted.

A cookware question is easier to assess with the flat base diameter, its magnetic response and the pan maker’s stated induction suitability. For a Power Check query, include the amperage, voltage and separate-circuit count you entered. Do not assume an available outlet resolves those questions.

If a package or appliance shows damage, identify whether it concerns the glass, chassis, controls or accessory and keep the packing. The email address also handles contact-detail corrections and return enquiries. Do not send card numbers or electrical account documents; a concise account of the relevant specification or issue is sufficient.